Returns & Exchanges Policy

At Rubix Drums, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return it within 30 days of delivery. Items must be in their original, unused condition and include all professional packaging and tags.

Return Process

• 1.
  Initiate Your Return

  Log into your account or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship It Back

  Attach the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned equipment, we will process your refund or exchange within 5-7 business days.